Introduction

This Privacy Policy (“Policy”) describes our policies and procedures on the collection, use, disclosure, and protection of your information when you use our services. We at BIKALPA are committed to protecting your privacy online and recognize your need for appropriate protection and management of any information you share with us.

By accessing or using our platform, you agree to the collection and use of information in accordance with this Policy. This Policy is an electronic record under the Information Technology Act, 2000 and does not require any physical, electronic, or digital signature.

This Policy forms part of our Terms of Use. In the event of any conflict between this Policy and the Terms of Use, our interpretation shall be final and binding.

By using our Website, you provide your free, specific, informed, and unambiguous consent to the collection and use of information as described herein.

Our Core Commitment to You

We value the trust you place in us. BIKALPA will not disclose your personal information to any third parties for marketing purposes without your explicit consent.

Definitions

•Account: A unique space created to access our services.
•Company: Kenzen Ventures Private Limited, operating as BIKALPA.
•Cookies: Small files placed on your device to improve user experience.
•Device: Any device used to access the Website.
•Service: The Website.
•Service Provider: Third parties who process data on our behalf.
•Personal Information: Information capable of identifying an individual.
•Sensitive Personal Data (SPDI): Passwords, financial information, etc.
•Usage Data: Data collected automatically through Website usage.
•Website: https://bikalpa.co.in and related subdomains.
•You: The individual or entity accessing the Website.

Types of Data Collected

Personal Information

•Email address
•First and last name
•Phone number
•Address, pincode, and demographic details

Usage Data

•Browser type
•IP address
•Pages visited and time spent
•Statistical and demographic data

Non-Personal Information

Includes technical, statistical, and analytical information that does not identify an individual.

Collection of Information

We may collect information when you:

•Register or update your account
•Use our services
•Participate in campaigns or surveys
•Provide feedback
•Complete transactions

All information is provided voluntarily by you without coercion.

Use and Disclosure of Personal Information
We may use your information to:

•Manage your account
•Contact you
•Provide services, offers, newsletters, and updates
•Analyze trends and improve our services
•Comply with legal obligations

We do not sell or trade your personal information. Information may be shared with service providers only to perform services on our behalf.

Retention of Data

We retain personal data only as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Security of Information

We employ industry-standard physical, technical, and administrative safeguards to protect your data. However, no method of transmission over the internet is completely secure.

You are responsible for maintaining the confidentiality of your login credentials.

Transfer of Data

Your data may be processed at our offices or other locations where processing partners are situated. Submission of information constitutes consent to such transfers.

Cookies
We use cookies to:

•Remember preferences
•Maintain login sessions
•Recognize returning users
•Analyze Website usage

You may disable cookies in your browser, though some Website features may not function properly.

Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Marketing Communications & Opt-Out

You may receive transactional and promotional communications. You can opt out of promotional emails using the unsubscribe link provided, but transactional communications will continue.

Your Rights
You have the right to:

•Access and review your personal data
•Correct or delete your data
•Withdraw consent by contacting us

Withdrawal of consent may limit your ability to use certain Website features.

Minors & Usage on Behalf of Others

We do not knowingly collect data from minors. If you use the Website on behalf of another person, you confirm you are authorized to do so.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use or non-use of the Website or third-party actions.

Changes to This Privacy Policy

This Policy may be updated periodically. Updates will be notified via email or Website notice, and the “Last updated” date will be revised accordingly.

Governing Law

This Policy shall be governed by the laws of India. Jurisdiction shall lie exclusively in Hyderabad, Telangana.

Contact

For any questions regarding this Privacy Policy, please contact us at ……………………..

Grievance Officer
Name: Bipasha Sarma
Email:
Phone: